Delivery & Installations

Riwa Store offers professional delivery and installation services to ensure your electronics are set up perfectly from day one.

Delivery Options

Choose the delivery option that best fits your schedule:

Standard Delivery: Free for orders over AED 200 (1-3 business days)
Express Delivery: Same-day or next-day delivery for orders placed before 12pm
Scheduled Delivery: Choose your preferred date and time slot
Click & Collect: Order online and pick up from your nearest Riwa Store

Our delivery team will contact you before arrival, and all deliveries include basic setup assistance.

Professional Installation Services

Our certified technicians provide expert installation for:

TVs & Home Theater: Wall mounting, cable management, and system calibration
Home Appliances: Refrigerators, washing machines, air conditioners, and more
Computers & Networking: PC setup, networking installation, and smart home integration
Security Systems: CCTV, smart locks, and alarm systems

Installation services can be added during checkout or scheduled after purchase through our customer service team.

Installation Pricing

Our installation services are competitively priced:

Basic Setup & Configuration: Free with product purchase
Standard Installation: From AED 100
Premium Installation: From AED 250
Advanced Installation: Custom quote based on requirements

Installation packages include all necessary mounting hardware, cables, and a 30-day workmanship guarantee.

Delivery Coverage Area

We deliver across the UAE with varying timeframes:

Dubai: Same-day or next-day delivery available
Abu Dhabi & Sharjah: 1-2 business days
Other Emirates: 2-3 business days
Remote Areas: 3-5 business days

For certain remote areas, additional delivery charges may apply. Our customer service team will inform you if your location falls under this category.

Frequently Asked Questions

Is delivery included in the product price?

Standard delivery is free for orders over AED 200 within the UAE. For orders below AED 200, a delivery fee of AED 20 applies. Express delivery and scheduled delivery options are available at additional costs.

How do I track my delivery?

Once your order is dispatched, you'll receive a tracking link via SMS and email. You can also track your delivery by logging into your Riwa Store account or contacting our customer service team with your order number.

What happens if I'm not available during delivery?

If you're not available during the scheduled delivery time, our team will contact you to reschedule. After two failed delivery attempts, your order may be returned to our warehouse, and a redelivery fee may apply.

Do installation services include removal of old appliances?

Yes, our Premium and Advanced installation packages include removal of your old appliance. We can responsibly dispose of or recycle your old equipment for a small additional fee. Please inform our team in advance if you require this service.

Can I change my delivery date after placing an order?

Yes, you can reschedule your delivery up to 24 hours before the scheduled delivery time. Please contact our customer service team to make changes to your delivery schedule.

Need to Schedule or Change a Delivery?

Our logistics team is ready to help with any delivery or installation questions.

Contact Delivery Team