Deliver to Dubai, Deira city centerDeliver to Dubai, Deira city centerUpgrade your electronics with confidence through Riwa's Guaranteed Buy Back program, ensuring you always get value from your previous purchases.
Our Guaranteed Buy Back program offers you a hassle-free way to upgrade your electronics:
The Buy Back program eliminates uncertainty about future value and makes upgrading to newer technology more affordable.
Your Buy Back value depends on when you return the product:
| Time Since Purchase | Buy Back Value |
|---|---|
| 0-6 months | Up to 70% of purchase price |
| 7-12 months | Up to 50% of purchase price |
| 13-18 months | Up to 30% of purchase price |
| 19-24 months | Up to 20% of purchase price |
All Buy Back values are guaranteed at the time of purchase, so you'll know exactly what your device will be worth when you're ready to upgrade.
The Buy Back program is available for these product categories:
Not all products qualify for Buy Back. Look for the Buy Back icon on product pages or ask our sales team for eligible items.
To receive the full Buy Back value, your product must meet these conditions:
Devices with minor cosmetic wear are acceptable. Devices with significant damage may still be eligible for a reduced Buy Back value based on our assessment.
Buy Back protection typically costs 10-15% of the product's purchase price. The exact cost depends on the product category and model. This one-time fee guarantees your future trade-in value according to our Buy Back scale.
The standard Buy Back program offers store credit that can be used for any purchase at Riwa Store. For a 10% reduction in Buy Back value, we can offer payment via bank transfer instead of store credit. This option must be selected at the time of buy back.
Devices with damage may still be eligible for Buy Back, but at a reduced value. Minor cosmetic wear doesn't affect the Buy Back value, but significant damage such as cracked screens or non-functional components will reduce the value by 30-50% depending on severity.
Yes, Buy Back protection can be transferred if you gift or sell your device to someone else. Contact our customer service to update the ownership details. The new owner will need to provide proof of transfer and register their details with us.
Even if your model is discontinued when you're ready to upgrade, we will honor the Buy Back value according to our guaranteed scale. The Buy Back value is based on your original purchase price, not the current market value of the product.
Our product specialists can help you understand how the Buy Back program can make your next upgrade more affordable.
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