Trusted Store Network

Riwa Store is an authorized retailer for all major electronics brands, which means:

• All products come with official manufacturer warranty
• Our inventory is sourced directly from brand manufacturers
• We follow brand-specific guidelines for product handling and storage
• Our staff receives official training from brand partners
• We have access to the latest product releases and promotions

This authorized status guarantees that products purchased from Riwa Store are 100% genuine and eligible for manufacturer support and warranty services.

Our store network is fully integrated with our online platform, allowing you to:

• Browse online and collect your purchase from your nearest store
• Return online purchases at any physical location
• Get in-store help with online orders and after-sales service
• Experience products in-store before making an online purchase
• Access exclusive in-store offers through our mobile app

This seamless omnichannel experience ensures you get the convenience of online shopping with the security and service of a physical store network.

Shop anywhere in our network and enjoy a consistent experience:

• Your purchase history is available at any Riwa Store location
• Warranty information is centralized and accessible across all stores
• Your Riwa Rewards program points accumulate regardless of where you shop
• Customer preferences and account details are securely stored for personalized service
• Service requests can be initiated and followed up at any location

Our centralized system ensures consistent service and recognition, whether you're shopping online or at any of our physical stores.