Deliver to Dubai, Deira city centerDeliver to Dubai, Deira city centerExtend the life and protection of your electronics with Riwa's comprehensive extended warranty program.
Riwa's Extended Warranty provides peace of mind beyond the manufacturer's standard coverage:
With technology becoming increasingly complex, extended warranty ensures you're protected from unexpected repair costs.
Choose the plan that fits your needs:
All plans include priority service, free diagnostics, and guaranteed repair or replacement.
| Plan Features | Basic Extension | Premium Protection | Complete Care |
|---|---|---|---|
| Mechanical Failures | ✓ | ✓ | ✓ |
| Electrical Failures | ✓ | ✓ | ✓ |
| Power Surge Protection | ✓ | ✓ | ✓ |
| Accidental Damage | ✗ | ✓ | ✓ |
| Liquid Damage | ✗ | ✓ | ✓ |
| Theft Protection | ✗ | ✗ | ✓ |
Our extended warranty is priced based on product category and value:
Premium Protection adds 30% to the basic price, while Complete Care adds 50%. Extended warranty must be purchased within 30 days of your product purchase.
Adding extended warranty to your purchase is simple:
After purchase, you'll receive your extended warranty certificate via email, and coverage will be linked to your product's serial number in our system.
Extended warranty coverage begins after the manufacturer's warranty expires. For example, if your product comes with a 1-year warranty and you purchase a 2-year extension, you'll have 3 years of total coverage from the date of purchase.
Yes, if you sell or give your product to someone else, the extended warranty can be transferred to the new owner. Simply contact our customer service with the new owner's details to update our records.
The claim process is simple: contact our service center or visit any Riwa Store location with your product and warranty information. Our team will verify your coverage, diagnose the issue, and proceed with repair or replacement as necessary.
Yes, our extended warranty does not cover cosmetic damage that doesn't affect performance, intentional damage, loss of product, or damage caused by unauthorized repairs or modifications. Detailed exclusions are provided in your warranty certificate.
Yes, you can cancel your extended warranty within 30 days of purchase for a full refund (if no claims have been made). After 30 days, you may receive a prorated refund based on the remaining coverage period.
Our warranty specialists can help you choose the right extended warranty plan for your products.
Contact Warranty Team